Privacy Policy

Last updated: December 8, 2025 - Effective date: July 21, 2025

This Privacy Policy explains how GulfTeks (“we”, “our”, “the Company”) collects, uses, stores, and protects personal information when you interact with our website, services, and communication channels.

By using our website or subscribing to any GulfTeks service, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Company name
  • Website URL
  • Project details, requirements, and any files submitted
  • Billing and payment information
  • Messages submitted through forms or communication platforms

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on site

  • Referral links

  • Cookies and tracking identifiers

1.3 Third-Party Data Sources

We may receive data from:

  • Payment processors

  • Analytics platforms

  • Advertising networks

  • Project management tools

  • Communication tools

2. How We Use Your Information

We use personal data to:

  • Provide and manage our services

  • Process payments and generate invoices

  • Communicate regarding projects, support, and updates

  • Improve performance, security, and user experience

  • Conduct analytics and reporting

  • Enforce our Terms & Conditions

  • Prevent fraud or misuse of services

  • Comply with legal obligations

We do not sell personal data to third parties.

3. Legal Basis for Processing (GDPR-aligned)

Depending on your region, we may process your data based on:

  • Contractual necessity (service provision)

  • Legitimate interest (security, quality improvement)

  • Consent (analytics tools, marketing)

  • Legal compliance

4. Cookies & Tracking Technologies

We use cookies for:

  • Website functionality

  • Security

  • Performance tracking

  • Analytics

  • Marketing attribution

You may disable cookies via browser settings; however, some website features may not function correctly.

5. Data Retention

We retain your data for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain accurate business records

Data from discontinued accounts may be archived for compliance purposes.

6. Data Sharing

We may share your data with service providers acting on our behalf:

  • Hosting and infrastructure providers

  • Payment processors

  • Email and communication platforms

  • Project management tools (e.g., Trello)

  • Analytics tools

  • Legal or regulatory entities when required

These providers operate under strict confidentiality and data-protection obligations.

7. Data Security

We implement administrative, technical, and physical safeguards including:

  • SSL/HTTPS

  • Encrypted hosting

  • Regular security audits

  • Firewall and malware protection

  • Access control and authentication

No online service is 100% secure, but we take reasonable measures to protect your data.

8. International Data Transfers

Your information may be processed on servers located outside your region.
By using our services, you consent to this transfer.

9. Your Rights

Depending on your jurisdiction, you may request:

  • Access to your personal data

  • Correction or update

  • Deletion, where legally permitted

  • A copy of stored information

  • Restriction of processing

  • Withdrawal of consent (where applicable)

Requests can be submitted to:
contact@gulfteks.com

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The updated version will always be posted on this page.

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